Effective Date: September 2023
Information We Collect
We may collect the following types of information:
1. Personal Information: When you contact us or use our services, we may collect personal information such as your name, address, email address, and phone number. This information is necessary for us to provide you with the best possible service.
2. Service Request Information: If you request our air conditioning repair or installation services, we may collect information related to your service request, including details about your HVAC system, location, and any specific requirements.
3. Website Usage Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, and the pages you visit. We use this information to improve our website and provide a better user experience.
How We Use Your Information
We use the information we collect for the following purposes:
1. Service Delivery: We use your personal information to schedule and provide air conditioning repair and installation services as requested.
2. Customer Support: We may use your contact information to respond to your inquiries, provide assistance, and address any issues you may have.
3. Marketing and Communication: With your consent, we may send you promotional materials and updates about our services, special offers, and news related to A-Plus AC Repair Austin TX.
4. Analytics: We use website usage information to analyze and improve our website’s performance, content, and user experience.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with the following entities under certain circumstances:
1. Service Providers: We may share your information with trusted service providers who assist us in delivering our services. These service providers are contractually obligated to protect your information and can only use it for the purposes specified by us.
2. Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property.
We take data security seriously and implement appropriate measures to safeguard your personal information. However, please note that no method of data transmission or storage is 100% secure. We strive to protect your information, but we cannot guarantee its absolute security.
You have the right to:
1. Access, update, or correct your personal information.
2. Opt-out of receiving marketing communications from us.
3. Request the deletion of your personal information, subject to legal obligations.
To exercise these rights or if you have any privacy-related concerns or questions, please contact us at the contact information provided below.
A-Plus AC Repair Austin TX
Phone: (512) 807-0469
Thank you for choosing A-Plus AC Repair Austin TX for your air conditioning needs.